Vantrango (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when using our website, booking our travel packages, and engaging with our services.
By using our services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, email address, phone number, passport details, and other personal details when you book a travel package with us or contact us for support.
Payment Information: Details related to your payment methods, including credit/debit card information, bank details, or other payment methods, are collected to process your bookings.
Travel Preferences: Information about your travel preferences, such as preferred destinations, accommodation choices, and special requirements.
Usage Information: Data related to how you use our website, including IP address, browser type, and browsing behavior, collected via cookies and similar technologies.
Communication Records: Any communication you have with us via email, phone, or other means.
2. How We Use Your Information
We use the information collected for the following purposes:
Booking and Service Fulfillment: To process your travel bookings, manage your travel arrangements, and provide customer support.
Personalization: To tailor our services to your preferences and improve your overall experience with Vantrango.
Communication: To send booking confirmations, updates, and promotional offers, as well as respond to inquiries or concerns.
Legal and Regulatory Compliance: To comply with legal obligations, resolve disputes, and enforce agreements.
Marketing: To send you relevant promotional offers, newsletters, and marketing communications, which you can opt-out of at any time.
3. How We Share Your Information
We may share your information in the following ways:
With Service Providers: We share your information with trusted third-party service providers who assist in fulfilling our services, such as airlines, hotels, and transport operators.
With Legal Authorities: If required by law, we may share your information with regulatory authorities, law enforcement agencies, or other governmental bodies.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of that transaction.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no security system is completely foolproof.
5. Your Rights
You have the right to:
Access Your Information: Request a copy of the personal information we hold about you.
Correct Your Information: Update or correct any inaccuracies in your personal information.
Request Deletion: Ask us to delete your personal information, subject to certain legal and contractual obligations.
Withdraw Consent: Opt-out of receiving marketing communications at any time by contacting us.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised policy will take effect immediately.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
