Welcome to Vantrango! These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our services, booking travel packages, or accessing our website, you agree to these Terms. Please read them carefully.
1. Definitions
“We,” “Us,” “Our”: Refers to Vantrango, a tour and travel company offering travel packages in India.
“You,” “Your”: Refers to the customer or user of our services or website.
“Services”: Refers to all travel packages, tours, and related services provided by Vantrango.
2. Booking and Payment
Booking Process: To book a travel package, you must complete the booking form on our website or contact us directly. A booking is only confirmed once full or partial payment is received, and you receive a booking confirmation from us.
Payment Terms: Payments must be made through the payment methods specified on our website. All prices are listed in USD and include applicable taxes, unless stated otherwise.
Deposit: A non-refundable deposit may be required at the time of booking, as specified in the package details.
Full Payment: The remaining balance must be paid within the timeframe outlined in your booking confirmation. Failure to do so may result in the cancellation of your booking.
3. Cancellations and Refunds
Our cancellation and refund policy is outlined in our Refund and Cancellation Policy, which forms part of these Terms. Please review it carefully for details regarding cancellations, refunds, and booking changes.
4. Travel Documents and Requirements
Passports and Visas: It is your responsibility to ensure that you have valid passports, visas, and any other required travel documents. We can provide visa assistance as part of our services, but ultimate responsibility lies with you.
Health and Safety: You must comply with all health and safety regulations in the destination country, including vaccinations and COVID-19 protocols. We recommend obtaining travel insurance to cover any unforeseen circumstances.
5. Changes and Amendments
By Vantrango: We reserve the right to make changes to your travel itinerary due to unforeseen circumstances, such as weather conditions, political unrest, or other factors beyond our control. We will notify you of any significant changes and offer alternative arrangements where possible.
By You: If you wish to make changes to your booking, please contact us as soon as possible. Changes are subject to availability and may incur additional charges.
6. Liability and Disclaimer
Limited Liability: Vantrango acts as an agent in arranging travel-related services (e.g., accommodation, transport, tours) and is not liable for the acts, omissions, or failures of third-party service providers. Our liability is limited to the amount paid for the travel package.
Force Majeure: We are not responsible for any delays, cancellations, or damages resulting from circumstances beyond our control, including but not limited to natural disasters, war, strikes, pandemics, or government regulations.
Travel Risks: Travel involves inherent risks. By booking with Vantrango, you acknowledge these risks and agree that we are not liable for any injury, loss, or damage you may suffer during your travels.
7. Intellectual Property
Content Ownership: All content on our website, including text, images, logos, and designs, is the property of Vantrango and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.
Trademarks: The Vantrango name and logo are registered trademarks. Unauthorized use of these trademarks is prohibited.
8. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
9. Governing Law and Dispute Resolution
Governing Law: These Terms are governed by the laws of [Your Jurisdiction], without regard to its conflict of laws principles.
Dispute Resolution: Any disputes arising from or related to these Terms or our services will be resolved through binding arbitration in [Your Jurisdiction], in accordance with the rules of the [Arbitration Body]. The decision of the arbitrator will be final and binding.
10. Termination
We reserve the right to terminate your access to our services or website at any time, without notice, if you violate these Terms or engage in any illegal or unethical behavior.
11. Amendments
We may update these Terms from time to time. Any changes will be posted on our website, and the revised Terms will take effect immediately. By continuing to use our services, you agree to the updated Terms.
12. Contact Us
For any questions or concerns regarding these Terms and Conditions, please contact us:
