At Vantrango, we aim to provide a seamless booking experience for our customers. This Payment Policy outlines the payment terms and conditions for our travel packages and related services. By booking a travel package with Vantrango, you agree to the terms set out in this policy.
1. Payment Methods
We accept the following payment methods for all bookings:
Credit/Debit Cards: Visa, MasterCard, American Express, and other major credit cards.
Bank Transfers: Direct bank transfers to our designated account. Bank details will be provided upon request.
Digital Wallets: Payments through approved digital wallets (e.g., PayPal, Google Pay, etc.).
All payments must be made in USD.
2. Payment Schedule
Deposit: A non-refundable deposit of [Insert Amount or Percentage] of the total package price is required to secure your booking. The deposit must be paid within [Insert Timeframe] of booking confirmation.
Final Payment: The remaining balance of the travel package price must be paid [Insert Timeframe, e.g., 30 days] before the departure date. Failure to make the final payment by the due date may result in cancellation of your booking without a refund of the deposit.
Late Bookings: For bookings made less than [Insert Timeframe, e.g., 30 days] before the departure date, full payment is required at the time of booking.
3. Currency and Transaction Fees
Currency: All prices are quoted in [Insert Currency]. If you are paying in a different currency, please be aware that the conversion rate will be determined by your bank or payment provider, and you are responsible for any additional fees.
Transaction Fees: Vantrango is not responsible for any additional transaction fees, foreign exchange fees, or other charges applied by your bank or payment provider.
4. Payment Security
We use industry-standard encryption and security measures to protect your payment information. Your payment details are processed securely through our third-party payment processors. Vantrango does not store your credit or debit card details.
5. Failure to Pay
Non-Payment: If you fail to make any required payments by the specified due dates, Vantrango reserves the right to cancel your booking. In such cases, the deposit will be forfeited, and additional cancellation fees may apply as outlined in our Refund and Cancellation Policy.
Disputed Payments: If a payment is disputed or reversed (e.g., chargeback), we reserve the right to suspend or cancel your booking until the issue is resolved.
6. Payment Confirmation
Once your payment has been received and processed, you will receive a payment confirmation via email. Please keep this confirmation for your records.
7. Refunds
Refunds, if applicable, will be processed in accordance with our Refund and Cancellation Policy. Refunds will be credited back to the original payment method used for the booking. Please allow [Insert Timeframe, e.g., 14 business days] for the refund to be processed.
8. Contact Us
If you have any questions or concerns regarding this Payment Policy, please contact us: